Keys to House Call Grooming: First Visit


You can see the family peering out the curtains as you are getting out of the car, do you know why? How does it make you feel? It can be very intimidating. In this class, Deborah will build your confidence and help you understand why people spy on you!

Learn why it is important to sit down with a new client and chat.

Even more important, learn what to talk about!

Many times owners want to hand us the cat as soon as they open the door. Learn how to meet the cat in a controlled method that will allow you to assess the temperament and grooming needs, while not putting additional stress on the feline.

In this class, learn everything that needs to happen from the time you drive up to the home to the time you get ready to set up your equipment. In my business, this covers the first 20 to 30 minutes in a new client’s home.

Added Bonus

This class contains the Client Information Sheet Deborah uses in her grooming business. The purchase of this class gives you permission to tailor her client information sheet to your business needs.

SKU: HCFV Categories: ,


You never get a second chance to make a first impression, how do you make it count? This class will cover everything you need to know from the time you pull up at the house for the first time to the time you are ready to set up to begin the groom. This class covers the first 30 minutes of face time my clients experience with my business. Everything you do during these first minutes will determine if this client will ask you to leave, be a one time client, or a regular grooming client.  This could be the difference between not getting paid and making thousands of dollars over the upcoming years from this client.

Added Bonus! Deborah’s client information sheet is included for you to tailor to your business needs.

This class has over 25 minutes of video and is averaging 45 minutes to complete.

You are purchasing 365 days of access to this online self-paced class.


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